Terms of Service

About us

Living Aqua (“we”, “us”, “our”) is a brand of [COMPANY LEGAL NAME], a company registered in [COUNTRY OF INCORPORATION], registered address [REGISTERED ADDRESS]. We sell hydrogen water discs, alkaline filter pitchers and insulated bottles.

Who can buy

• You must be at least 18 years old to place an order.
• We currently ship only to addresses in the 50 US states and Washington, D.C.
• Please give accurate contact and shipping details — we use them to deliver your order.

Health information and product use

Our products are not intended to diagnose, treat, cure or prevent any disease. Statements on our site have not been evaluated by the Food and Drug Administration. Individual results may vary.

Information on our site is general and isn’t medical advice. Talk to your doctor before changing your diet or wellness routine — especially if you’re pregnant or nursing, take medication or have a medical condition.

Use our products only as described in the instructions that come with them. Hydrogen water discs are not a water filter — use them only with water that’s already safe to drink.

Orders

• After you place an order, you’ll see a confirmation page and receive a confirmation email. We may still decline or cancel an order — for example, if an item is unavailable, a price or product description was wrong, or we suspect fraud. If we cancel an order you’ve paid for, we’ll refund you in full.
• We may limit the quantity of an item you can buy in one order.
• Product photos and colors are shown as accurately as we can, but screens vary, so what you receive may look slightly different.

Prices and payment

• Prices are in US dollars. We may change prices at any time, but the price you pay is the one shown at checkout when you place your order.
• Payments are processed securely by Stripe. Depending on your device and location, you can pay by credit or debit card, Apple Pay, Google Pay, Link or PayPal — the options available to you are shown at checkout. Your payment is charged when you place your order.
• Applicable taxes, if any, are shown at checkout.

Shipping and returns

Shipping options, delivery times and Priority + Shipping Protection are explained in our Shipping Policy. Returns and refunds are covered by our Refund Policy. Both are part of these terms. Delivery dates are estimates, not guarantees.

Title and risk of loss: [WHEN TITLE AND RISK OF LOSS PASS TO YOU — ON DELIVERY TO THE CARRIER OR ON DELIVERY TO YOU]

Using our site

Please use our site lawfully. Don’t:

• place fraudulent orders or use a payment method you’re not authorized to use;
• try to break, overload or get around the security of our site or checkout;
• copy or scrape our site with automated tools, or use it to send spam.

We may refuse service or cancel orders if these terms are broken. Our site links to services run by others, such as Stripe and WhatsApp; their own terms apply when you use them.

Our content

The text, photos, videos, logos and other content on our site belong to us or to those who licensed them to us. You’re welcome to share links to our pages, but please don’t copy our content for commercial use without our written permission.

Disclaimers and limitation of liability

Except as stated in these terms and our policies, and to the extent the law allows, our site and products are provided “as is”. We don’t promise that the site will always be available or free of errors.

To the extent the law allows, we’re not liable for indirect, incidental, special or consequential damages, and our total liability for any claim relating to a product is limited to the amount you paid for that product. Some states don’t allow these limits, so they may not apply to you. Nothing in these terms limits rights you have under the consumer protection laws of your state.

Governing law and disputes

If you have a problem, please contact us first — most issues can be resolved quickly and informally.

These terms are governed by the laws of [GOVERNING LAW], without regard to conflict-of-law rules. Any dispute that we can’t resolve informally will be handled [VENUE / DISPUTE RESOLUTION — COURTS OR ARBITRATION].

Changes to these terms

We may update these terms from time to time. We’ll post the new version on this page and change the “last updated” date at the top. The terms in effect when you place an order apply to that order.

General

If any part of these terms can’t be enforced, the rest still applies. If we don’t enforce a part of these terms right away, we haven’t given up the right to do so later. These terms, together with our Shipping Policy, Refund Policy and Privacy Policy, are the whole agreement between you and us about your purchase.

Contact: info@living-aqua.com · WhatsApp +44 7350 814562 · [REGISTERED ADDRESS]